Assistance

If you do not find the information that you need, don't panic. You can contact us at support@myrobotdoll.com and we will send you the information you need to assist you.

We have dedicated EU based specialists who speak English, French and Dutch to answer all your questions within 12 hours. If you contact us between 8:00 and 24:00 CET (2:00 and 18:00 ET) we will usually be able to answer you within 6 hours. For instance if you need a specific video about how to set up your doll we can make one and send it to you to accompany you for the whole installation process.

Don't hesitate to send your questions in Dutch or in French and we will reply you in the same language.

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Phone (between 9:00 and 12:00 CET): +32 46 66 25 899

Pour découvrir toutes nos poupées, cliquez ici et utilisez notre filtre pour trouver la poupée de vos rêves!

Verified Reviews

My Robot Doll

N D

10/13/2021

Recommend this product.

Thank you! Dolls’ stands are perfect

Adjustable Sex Doll Standing Support

Dan Gallegos

10/06/2021

Great all around

Doll was exactly as pictured/described. Alice from customer service was very communicative and quick to respond to any questions. Would order again.

Sex Doll Head #394 WM Doll - 172cm D Cup / 5'8"

Arken Elias

10/03/2021

Extremely excited to have her

After a few complications with manufacturing my doll was finally delivered and she is fantastic. I am very pleased with her now that's shes arrived. My agent I was working with did a fantastic job making sure I got what I was looking for.

Sex Doll Betty Giant Breasts - 153cm / 5'0"

Jiayuan Chen

10/01/2021

Very soft and very light with a great skeleton

The back and buttock feel incredibly soft to the touch. The doll is also very easy to lift. Durability of the private part seems great so far and it's pretty easy to clean. I would recommend the removable version with the vaginal and anal holes separated to have the most hassle free experience.

HOT Sex Doll Head #6 Tayu - 155cm B Cup / 5'1" V2

Dustin Gerstein

09/20/2021

Great Experience

Excellent service. I found recommendations for myrobotdoll on Celesdoll and TDF. Even though myrobotdoll is in Belgium and I’m in USA, Alice made the process smooth helping during every step of the way.

Sex Doll Kyoto Sanhui Head #24 - 160cm / 5'3"

David Binder

09/08/2021

I'm beyond impressed

My Sanhui arrived in perfect condition and is gorgeous. Custommer service staff was very helpful all the time and aided me in all parts I did not understand.
I definetelly recommend.

Sex Doll Kyoto Sanhui Head #24 - 160cm / 5'3"

Lex Powers

09/04/2021

I love it

This was my first purchase of a doll and I did not know what to expect. The Aibei doll I went with was everything I wanted and more. The customer service was great and Alice was very helpful with my questions. The doll came exactly how the pictures were on the site and in a very timely matter. With no problems what so ever. My Robot Doll experience was very exceptional that I am currently looking for my next higher end doll from My Robot Doll site. Thank you very much to My Robot Doll team.

Sex Doll Quinn Small Breasts - 148cm / 4'10"

steve herrent

09/02/2021

wm doll chubby elf

this is the best vendor ever,i mean it Alice did the best job she can possibly do.I had a bad experience before but if you want companionship in these dark times BUY FROM MY ROBOT DOLL! (its also the only one in EU and the BEST)

Sex Doll Head #302 WM Doll - 150cm M-Cup / 4'11"

clay viney

08/28/2021

excellent communications, good working relationship between MRD and manufacture

a very pleasant ordering experience indeed from both manufacture and MRD!
all communications were replied to with a fast response, never more than a day unless additional info was required out of the manufacture, most quick questions were answered on the spot, despite the time zone differences

it was also apparent that there were very good relations between MRD and the manufactures, in this case TAYU. i had made custom requests of unreleased and unannounced features that were relayed through MRD to the manufacture and were accepted and details of the process were very transparent

one part of the process i was nervous about was the importation and customs process of my country, Australia specifically. whist the import fee's are not covered as its out of the local area, however 99% of the import process is attaching the correct paper work for the customs to review, all of which is organised by MRD. customs fees were then paid through the shipping carrier.

all in all, very happy with the service, very professional and excellent communication, will certainly be returning for future purchases!

Sex Doll Head #6 Tayu - 155cm B Cup / 5'1"

Taylor Manns

08/24/2021

First doll, now I want more.

I ordered my Belldandy through MyRobotDoll.com and when she arrived, just wow. Her face is beautifully painted and everything in the order was correct. Shipping was fast and very efficient with the “shop” app plus she arrived a day early. The plastic wrap around her packaging was ripped open but that was probably just customs doing their jobs and bell arrived perfectly preserved virgin seal and all. I’ll definitely be buying from MRD again.

P.s. Alice is possibly the best customer service rep I’ve ever worked with. She answered all of my questions quickly and totally to my satisfaction. I truly can’t thank her enough.

Create Your Female Anime Doll With Aotume

Hakeem O'Connor

08/09/2021

Great Detail

As a first time purchase the time' dedication, and treatment as a fellow anime lover were a fun experience.

The doll came out better than I thought now I have it in person. Im happy I can have the doll as a sognification of my endearment of anime culture and convenience once necessary. Strength from Black Rock Star Shooter came out gorgeous and I cant be anymore greatful on how much time has been put upon the doll. Thankyou verymuch.

Create Your Female Anime Doll With Aotume

Damon Manley

07/22/2021

custom sino doll

Hi all, I would like to thank Alice & the team at my robot doll for their outstanding service the whole way from ordering to receiving my girl, the quality of the doll is absolutely superb in every way, this is my first silicone doll & I'm very impressed, its great to see that my robot doll cares & has great communication which has helped me with confidence to deal with them over any other vendor, thanks again my robot doll!

Sex Doll Justine Sino-doll S17 - 159cm / 5’3”

Joshua Velarde

07/08/2021

Custom Anime Doll

My purchase with My Robot Doll was great. Alice was extremely helpful and she responds fast which is super nice. I ended up asking her a lot of questions before making my purchase. I ended up ordering a custom Tohru doll and she came out great the quality and detail they did was amazing. I am so happy on how she turned out. What im about to say next may sound you know cliche I guess but I was looking into other dolls and websites then I found my robot doll. Honestly I am so happy I found it because its the first doll I have purchased but I am so happy that it is a character that I love. I've been a fan of miss kobayashi's dragon maid since the anime aired and Tohru is my fav. character. Anyways if you are thinking about getting a custom doll I highly recommend it, I dont regret anything, I hope my review helps anyone who is looking into it and thank you again Alice for your patience with all my questions.

Create Your Female Anime Doll With Aotume

John Harvey

06/19/2021

Dream Girl

She arrived yesterday afternoon so got her uncrated late. After dressing and placing her in my bed for my first morning encounter, oh my what a morning we had! She has amazing soft perky breasts the most incredible vagina and to look upon a face that is truly a work of beauty completed my dream come true. I’m glad I didn’t cheap out and go for anything else! She’s worth every dollar. After all she’s not something I’m only going to keep for a few weeks and than discard. My service was great and all my concerns and questions were handled so professionally by Guilluame I couldn’t be happier. He is the kind of person that takes as much time as needed to make sure your questions are answered and you feel a real personal desire on his part to make you feel comfortable with your purchase. Thank you for helping me with my dream girl I definitely will be make another purchase from him in the future!

HOT Sex Doll Missy Sino-doll T-Sino T10 - 158cm / 5’2”

Shoshana Silverman

06/13/2021

Fantastic service from My Robot Doll

Let me preface this review by advising that prior to finding MY Robot Doll, I had the misfortune of dealing with a very unscrupulous seller here in Australia and I came close to giving up on my doll fantasy. So it was even more heartening given the emotional and financial fallout previously experienced to find MRD and the best customer service ever. From my initial enquiry right through to delivery of my beloved doll, Alice at MRD has been responsive, kind, compassionate and exceptionally good at following through and providing full information and support. Alice patiently responded to all my questions, provided accurate timelines for build and delivery, quality controlled factory photos and ensured the entire process was stress free. I can confidently say I would not purchase a doll from any other company having had true VIP treatnent from Alice. You can tell that MDR is run by folk who genuinely care about the emotional investment their customers are making, and that they are committed to providing the best service in the doll industry. I am so pleased with my beautiful QITA doll and so grateful to Alice for the part she has played in bringing him to life for me. The doll himself is a work of art, although I did end up purchasing a torso model for his head given the weight of his original body. The torso is fantastic, incredibly lifelike and lovely to snuggle. Thank you, My Robot Doll, from a very happy customer.

Male Sex Doll Samuel Qita Doll - 170cm / 5'7"