Assistance

If you do not find the information that you need, don't panic. You can contact us at support@myrobotdoll.com and we will send you the information you need to assist you. 

We have dedicated EU based specialists who speak English, French and Dutch to answer all your questions within 12 hours. If you contact us between 8:00 and 24:00 CET (2:00 and 18:00 ET) we will usually be able to answer you within 6 hours. For instance if you need a specific video about how to set up your doll we can make one and send it to you to accompany you for the whole installation process.

Don't hesitate to send your questions in Dutch or in French and we will reply you in the same language.

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Phone (between 9:00 and 12:00 CET): +32 46 66 25 899

Pour découvrir toutes nos poupées, cliquez ici et utilisez notre filtre pour trouver la poupée de vos rêves!