We accept the following payment methods:
American Express / Maestro / Mastercard / Visa / Bank Transfer/ iDeal / PayPal / Google Pay / Apple Pay
We accept payments in the following currencies:
USD, EUR, GBP, CHF, NOK, CAD, AUD, DKK, SEK, SGD, CZK & JPY
Please contact us if you want a quote in your own currency
American Express / Visa / Mastercard / Bancontact/ iDeal:
For our customers in the Eurozone we offer the possibility to pay by Credit Card / iDeal or Bancontact directly in EUR at a very good exchange rate. That way you'll avoid paying unnecessary foreign exchange costs. We’ll send you a link at the email address you provided to proceed with the payment in EUR. The production of your doll will begin once your payment has been received in full.
To use this payment method you need to make sure that you have the proper banking transaction limits in place with your bank. Most banks and credit card companies will set up by default several limits on their credit cards to protect their clients. Those default limits can vary a lot depending on your spending habits and client profile. Those limits can usually easilly be adapted on the bank or credit card company website, app or by simply calling them.
- Monthly or Weekly Limits: the total amount one can spend during a given week or month with his or her card.
- Transaction Limits: the maximum amount one can spend on a single transaction.
- Online Payments Limits: some credit cards have specific limits for online payments.
- Country Specific Limits: some credit cards have specific limits for payments that are done in or to certain countries.
If your payment is rejected while you've entered your credit card number correctly don't try to pay multiple times but instead contact your bank or credit card company to understand what went wrong and to enventually adjust your limits temporarily.
You can pay us directly with bank transfer. This is a good way to solve the limit problems one might encounter while paying by credit or debit card. If you are a European customer this will be for you the cheapest way to pay us. Indeed, since we are a Belgium based company, we will always give you an extremelly good exchange rate without commission for payments in EUR via bank transfer (currently 1.035 $ per €). Before making the bank transfer you will need to check that you are allowed to transfer money to a Belgian bank account. If this is not the case you can contact your bank to solve this issue or maybe even do it directly on your bank's website or via your bank's app.
With bank transfer we also accept payments in GBP, CHF, NOK, CAD, AUD, DKK, SEK & JPY. That way you’ll avoid unnecessary foreign exchange fees and you’ll know exactly how much you’ll pay.
PayPal is an American company operating a worldwide online payments system. You will first need to create a PayPal account and then register a payment method such as a credit card or a bank account.
If you pay in US Dollars you can do it directly on the website. We also accept payments in EUR via PayPal invoice. That way you’ll avoid unnecessary foreign exchange fees and you will know exactly how much you will have to pay. It is better to contact us in advance to know the exchange rate we’re asking for this payment method. We’ll send you a PayPal invoice at the email address you provided. The production of your doll will begin once your payment has been received in full.
While we don't directly offer credit facilities you can in certain countries use PayPal credit to pay us via PayPal while getting financing from PayPal credit.
If you have questions regarding payment methods or if you encounter problems to pay us you can contact us at firstname.lastname@example.org or via messenger and we will assist you.