Payment Instructions

Accepted Payment Methods

American Express / Maestro / Mastercard / Visa / Bank Transfer (ACH | Wire | SWIFT) / iDEAL / Google Pay / Apple Pay / Bancontact

Additional local payment methods — such as Sofort, EPS, and P24 — may also be available depending on your selected currency and billing country at checkout.

Accepted Currencies

USD / EUR / GBP / CHF / CAD / AUD / JPY / SGD / DKK / SEK / NOK / ILS / CZK

You can select your preferred currency directly on our website. If you need assistance or have a special request, please don’t hesitate to contact us.

Discreet Billing

Your purchase will appear on your billing statement as Skylite SRL, our official company name. Please keep this in mind when reviewing your statement to avoid any confusion.

Credit Card Payments

We accept all major credit cards, including Visa, Mastercard, American Express, Discover, Maestro, JCB, and China UnionPay. You can pay by card directly at checkout or via a secure payment link sent to your email.

Customers in the Eurozone can pay in EUR via credit card, iDEAL, Bancontact, or Sofort at a competitive exchange rate, helping you avoid unnecessary foreign exchange fees. A payment link will be sent to your provided email address to complete the transaction.

Due to the high value of our products, your bank may flag large transactions and decline the payment. If this happens, please contact your bank to authorize the charge. We can also split your order into multiple payments if needed — just reach out to us.

Please ensure your card has sufficient transaction limits in place. Banks and card issuers often set default limits that can be adjusted through your bank’s website, app, or by calling them directly. Common limit types include:

  • Weekly or Monthly Limits: The total amount you can spend within a given period.
  • Single Transaction Limits: The maximum amount allowed per transaction.
  • Online Payment Limits: Limits that apply specifically to online purchases.
  • Country-Specific Limits: Restrictions on payments made to or from certain countries.

If your payment is declined despite entering your card details correctly, please do not attempt multiple transactions. Contact your bank or card issuer to resolve the issue and adjust your limits as needed. Production of your order will begin once payment is received in full.

Cryptocurrency Payments

For customers who value privacy, security, and fast global transactions, we support a wide range of digital currencies:

  • Bitcoin (BTC)
  • Bitcoin Lightning (BTC Lightning)
  • Ethereum (ETH)
  • Litecoin (LTC)
  • Polygon (POL)
  • Solana (SOL)
  • Tron (TRX)
  • USD Coin (USDC)
  • Tether (USDT) — available on supported networks

Cryptocurrency payments offer enhanced discretion and end-to-end security through encrypted blockchain technology, keeping your purchase private, protected, and hassle-free.

Bank Transfer / Layaway / Split Payment

We maintain local bank accounts in several countries to facilitate efficient, cost-effective transfers in the following currencies: EUR, USD, AUD, GBP, SGD, and CAD. You can pay via SEPA, SWIFT, ACH, or wire transfer through a local account, minimizing currency conversion and international transfer fees.

We offer competitive exchange rates with no commission for bank transfer payments in the currencies listed above.

For all other currencies, we accept payments via SWIFT transfer to our European bank account. Please specify your preferred payment method in your order notes, or contact us at [email protected] after placing your order and we will provide the relevant bank details.

We also offer a Layaway Plan, allowing you to spread your payment across multiple installments. Contact us to arrange a personalized layaway or split payment plan.

Financing Options

While we do not offer direct financing, PayPal Credit may be available as a checkout option depending on your location and eligibility. Please refer to PayPal’s terms and conditions for full details.

How Do We Keep Your Payment Secure?

  • We use reputable, PCI DSS-certified payment gateways to ensure all transactions are encrypted and protected against unauthorized access.
  • Our website is secured with an SSL certificate (Secure Sockets Layer), which encrypts all personal and financial data transmitted during checkout.
  • We are committed to protecting your privacy and keeping your information strictly confidential at all times.

Why Does My Payment Fail?

Common reasons for payment failures include:

  • Using an unsupported browser — Internet Explorer is not supported. Please use Chrome, Firefox, or Safari.
  • The transaction being blocked by PayPal.
  • Credit card issues such as:
    • Invalid or expired card details.
    • Insufficient funds.
    • Exceeded card or spending limit.
    • A fraud alert triggered by your bank.
    • Incorrect CVV or expiration date.
    • Location-based restrictions set by your bank.

If your payment fails, try the following:

  • Switch to Incognito / Private browsing mode, or try a different browser.
  • Use a different payment method or card.
  • Contact your bank or card issuer to approve the transaction.

If you are still unable to complete your payment, please email us at [email protected] with your order number (if available), name, email address, the error message you received, and a screenshot of the issue. We will do our best to resolve it promptly.

Contact Us

If you have any questions about our payment methods or experience any issues during checkout, please contact us at [email protected]. We’re happy to help.

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