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My package faced a lot of significant shipping delays (probably as a result of the issues around the world right now). When My Robot Doll found out I had not received the package after almost 2 months, they assigned a representative to track my order and update me on it. They managed to find the package in short order; turns out it had recently arrived in the US, and I finally received the package a few days later.
The shoes, drying stick, and lube injector I ordered were all in good shape, no damage during shipping. The shoes are good quality, and will make for a nice cosplay addition to my doll's wardrobe.